IMPORTANT SHIPPING NOTICE
Shipping prices and courier options may vary depending on your location and will be
calculated accurately at checkout.
FREE SHIPPING POLICY
Orders over $65 qualify for FREE shipping.
Please note: Free shipping applies to standard delivery locations only and excludes U.S.
territories, Canada, the Caribbean, and other remote or international regions where
additional shipping fees may apply.
UNITED STATES SHIPPING
USPS PRIORITY orders over $65 (FREE – exclusions apply as stated above)
USPS 1st Class (under 1 lb): $4
USPS Priority (over 2 lb): $8.50
USPS Priority (over 5 lb): $17.83
Delivery Time: 3–5 working days
PROCESSING TIME
All Derma Organics products are handmade. Please allow 2–7 working days for processing and dispatch.
30 DAY MONEY BACK GUARANTEE
We offer a 30-day money back guarantee on eligible products.
To qualify:
- You must contact us within 30 days of receiving your order
- Proof of purchase is required
Please note: - Shipping costs are non-refundable
- Return shipping is the customer’s responsibility
- Refunds are processed only after items are received
NO ABUSE OF GUARANTEE POLICY
To protect our business from misuse, we reserve the right to refuse refunds or returns in
cases where:
- Excessive or repeated refund requests are made
- Products are deliberately misused
- Fraudulent claims are suspected
- Large portions of products are used inconsistently with normal usage expectations
- We may also limit or deny future purchases from customers who abuse this policy.
RETURNS & EXCHANGES
- Returns are accepted within 30 days of delivery
- All returns must be approved via email before sending
- Products must be shipped back within 7 days of approval
- Products purchased from third parties must be returned to the original seller.
RETURN PROCESS
Email: info@dermaorganicsbycfbp.com
Include:
- Order number
- Reason for return
- Photos (if applicable)
RETURN ADDRESSES
UK & EUROPE:
Tyton Barn
4 Great Hall Barns
Sandhill Close
Millbrook, Bedfordshire
MK45 2GL
USA:
Derma Organics Returns
111 Regal Row Dallas, TX 75247
ADVERSE REACTIONS DISCLAIMER
Always consult your doctor before using any products.
Do not use while on medication without medical approval.
Derma Organics shall not be held liable for any adverse reactions, injuries, or complications.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Derma Organics shall not be liable for any damages arising from use or misuse of products, including serious injury or fatality.
WEBSITE
https://www.dermaorganicsbycfbp.com/